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Protecting the security and privacy of your personal information is important to Exterior Xperts. This Privacy Policy describes Exterior Xperts’s practices concerning how we handle your personal information. This Privacy Policy applies to Exterior Xperts’s website, and any of their subpages.

Please review this Privacy Policy carefully to understand how we process your information. By using the Site, you agree to the personal information practices explained below. If you do not agree with the practices and procedures described in this Privacy Policy, please discontinue using the Site.

We may modify this Privacy Policy at any time. If we make any material changes to this Privacy Statement, we will notify you by means of notice on the Site prior to the change becoming effective. Amendments to the Privacy Statement are effective immediately when posted on the Site. Your continued use of the Site after posting of amendments will be deemed your acceptance of the changes to this Privacy Policy.

Privacy Protection

Exterior Xperts will handle your personal information in compliance with applicable laws on data privacy protection and data security. Exterior Xperts does not install any software applications, including spyware, on your computer and does not sell or share personal information.

Collection of Information

When you interact with the Site, we may collect information about you, including “personal information” and “non-identifying” information.

“Personal information” means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you, such as name, your IP address, telephone number.

“Non-identifying information” means information that alone cannot directly identify you, such as usage data that automatically records information about your visit (like your browser, domains, page views, the URL of the page that referred you, the URL of the page you next visit, page navigation, time and duration of your visits to the Site, data from cookies, pixel tags, and web beacons, and device data (like the type of operating system you use, mobile device model, browser type, domain, and other system settings, the language your system uses and the country and time zone of your device, and mobile phone carrier identification).

How We Collect and Use Information

Exterior Xperts’s Site collects information in three ways:

  • Volunteered Information: We only collect personal information from you if you choose to disclose such information to us. For example, you may be required to provide us with certain Personal Information to leave applications.
  • Data Collected Automatically: When you access Exterior Xperts’s Site, Exterior Xperts automatically collects industry-standard information like IP address, usage, and device data. Exterior Xperts collects and uses this type of information to help us understand how users interact with the Site, to provide you with a more relevant experience, and to enhance the services we offer. We may also collect this information with our affiliates to monitor the attractiveness of our Site, to improve its performance or content, and to ensure that it is working properly.
  • Cookies: When you view Exterior Xperts’s Site, Exterior Xperts may also use cookies, web beacons, pixel tags, and other technologies (“Cookies”) to keep records, store your preferences, improve our advertising, and collect certain information about your interactions with our Site, like log data and device data. Cookies can help us in many ways, for example, by allowing us to better understand how you use our Site, to tailor our Site to better match your interests, to troubleshoot and diagnose any problems or issues you may be having, and to otherwise administer and improve the quality of our Site. Cookies also help you to smoothly navigate our Site.

Information We Disclose

If you submit your personal information using one of our web forms, we may provide your information to our service providers who are required to protect your information in accordance with our Privacy Policy. We will keep your information for as long as is required by law.

We (or our vendors on our behalf) may disclose your personal information as required or permitted by law:

With any Exterior Xperts affiliate who may only use the personal information for the purposes described in this Privacy Policy;

With our vendors to provide services for us and who are required to protect your personal information, including:

  • data processing contractors that provide computer services on our behalf;
  • web hosting or web development firms that host or develop parts of our Site;
  • distribution firms that will fulfill your requests;
  • billing firms that process your orders;
  • mailing firms that will assist us with our mailings;
  • marketing firms that will assist us with marketing;
  • data analytics firms that help us conduct customer research and analyze users’ interactions with our Site;
  • and service contractors that provide facilities engineering services on our behalf;

With relevant business partners:

  • with whom we jointly offer products and services;
  • to facilitate a direct relationship with you, including in connection with any program we administer jointly or on behalf of the business partner;
  • to enable electronic communications with you as part of a purchase, a program, or other activity in which you have elected to participate;
  • With a purchaser of Exterior Xperts or any of the Exterior Xperts affiliates (or their assets);
  • To comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
  • To combat fraud or criminal activity, and to protect our rights or those of our affiliates, users, and business partners, or as part of legal proceedings affecting Exterior Xperts or our business partners;
  • In response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate.

Your Choices

You can always review, correct, update, or change your personal information at any time, or opt out of our marketing efforts, by changing the relevant settings in your profile or account.

he use thereof.

Security

Exterior Xperts has implemented commercially reasonable security measures that are appropriate to the nature of the information that we collect and are designed to safeguard that information from unauthorized access, destruction, use, modification, or disclosure.

Only Exterior Xperts and Exterior Xperts authorized entities are allowed to access information stored on our servers. Unauthorized accessing of Exterior Xperts information stored on our servers is a violation of the law. In the event of a breach of security, Exterior Xperts will fully press charges against those parties illegally accessing information on our servers.

Notwithstanding the above, no data transmission or storage system can be guaranteed to be fully secure. As a result, while we strive to protect information transmitted on or through the Site, we cannot and do not guarantee or warrant the security of any information you transmit on or through the Site, and you do so at your own risk.

The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us.

Links to Other Web Sites

To the extent Exterior Xperts’s Site contains links to other websites, Exterior Xperts is not responsible for the privacy practices or the content of other websites. We encourage you to review the privacy policies or statements of these third party websites to learn more about the ways they may collect, use, or otherwise process your information.

International Users

The Site is intended for United States residents. Your personal information will be collected and stored in the United States, and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country. You agree that the laws of the United States will govern the processing of your personal information, including any obligations of security and third party disclosure.

Working Hours

Mon-Fri: 7:00 AM – 5:00 PM

Saturday: 7:00 AM – 5:00 PM

Sunday: closed

Office
315 Glendale Ave, St. Catharines, ON L2T 2L7, Canada
30 Springhurst Ave Toronto, ON M6K 1B3, Canada

Service Area: Niagara Region (St. Catharines, Niagara Falls, Welland, Grimsby), Hamilton, Burlington, Oakville, Mississauga, Brampton, Milton, Cambridge, Brantford

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